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Right of Withdrawal

Right of withdrawal

Consumers have the right to withdraw from this contract within fourteen days without giving any reason.

The withdrawal period is fourteen days from the day,

  • on which you or a third party nominated by you, who is not the carrier, has taken possession of the goods,

  • or in the case of a single order with several goods delivered separately, on which you or a third party nominated by you has taken possession of the last goods.

To exercise your right of withdrawal, you must inform us

DADA LAB GmbH
Oberstraße 3
47829 Krefeld
Germany

E-Mail: info@dada-lab.de
Phone: +49 160 91836366

by means of a clear statement (e.g. by email or letter) of your decision to withdraw from this contract.

To comply with the withdrawal period, it is sufficient for you to send the notification of the exercise of the right of withdrawal before the expiry of the withdrawal period.

Consequences of withdrawal

If you withdraw from this contract, we shall reimburse you all payments we have received from you, including delivery costs (with the exception of additional costs resulting from your choice of a delivery method other than the cheapest standard delivery offered by us), without undue delay and in any event no later than fourteen days from the day on which we received the notification of your withdrawal.

For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you. In no event will you be charged any fees for this repayment.

We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest.

You must return or hand over the goods to us without undue delay and in any event no later than fourteen days from the day on which you inform us of the withdrawal from this contract.

The deadline is met if you send off the goods before the period of fourteen days has expired.

You bear the direct costs of returning the goods.

You only have to pay for any loss in value of the goods if this loss in value is due to handling of the goods that is not necessary for checking the quality, characteristics and functionality of the goods.


Model withdrawal form

(If you wish to withdraw from the contract, please complete and return this form.)

To:

DADA LAB GmbH
Oberstraße 3
47829 Krefeld
Germany

E-Mail: info@dada-lab.de

I/We () hereby give notice that I/we () withdraw from my/our (*) contract of sale of the following goods:


Ordered on () / received on ():


Name of consumer(s):


Address of consumer(s):


Signature of consumer(s) (only for notification on paper)


Date:


(*) Delete as appropriate.